COMPLAINTS AND SUGGESTIONS

We aim to provide patients with the best care we can, but occasionally we can sometimes fall short of the mark.  If you have any compliments, comments, concerns or complaints about our service, we want to hear about it.

We would encourage you to speak to whoever you feel most comfortable with – your doctor, nurse a receptionist or manager who will provide you with a complaints/feedback/Friends and Family Test form

If you would prefer to give your feedback in writing please send it to:

Practice Manager

North Baddesley Surgery

Norton Welch Close,

Fleming Avenue,

North Baddesley

SO52 9EP

If you feel that your complaint has not been dealt with satisfactorily or you wish to discuss your concerns with someone not connected to your care, you can contact:

South East Complaints Hub, NHS Frimley ICB, Aldershot Centre for Health, Hospital Hill, Aldershot, Hampshire
GU11 1AY             

Tel: 0300 561 0290

Email: Frimleyicb.southeastcomplaints@nhs.net