Access to Records
From 1st April 2020, GP practices must offer all patients online access to all prospective data on their patient record unless exceptional circumstances apply. In addition, GP practices will make online access to the full historic digital record available to patients on request. To request your medical records before 1st April 2020, please complete the attached form and return it to the surgery in person with one form of photographic ID.
Can I access someone else’s medical records via proxy?
Health records are confidential so you can only access someone else’s records if you are authorised to do so.
To access someone else’s health records, you must:
- be acting on their behalf with their consent, or
- have legal authority to make decisions on their behalf (power of attorney), or
- have another legal basis for access
For further information see the NHS.uk – Access to someone else’s medical or health records advice page.
If you wish to to allow surgery staff to speak to another person/s on your behalf please visit Reception.
How to sign up for proxy access
The steps below show how you can give another person access:
- Contact your surgery to let them know you would like to give your chosen person access to your GP online services. You may also choose to register for online services for yourself if you do not already use them
- The Practice will give your chosen person a form to fill in. You will also need to sign to confirm you agree with the information on the form. You can also choose whether you only want them to book appointments or order prescriptions or use all the services on your behalf. It is up to you.
- Your chosen person will need to show your surgery their photo ID and proof of address. This may be a passport or photo driving licence and a bank statement or council tax statement. If they don’t have the required ID, speak to staff at the surgery, who may be able to help confirm who they are in another way.
- Staff at the Practice will make a decision on whether to give your chosen person access to your GP online services. If we decide not to give them access, we will discuss their reasons with you.
- The staff will give your chosen person their own username and password to use to login to your GP online services.